FAQs
Q. How do I clean the device?
– Gently wipe the soiled area with a wet tissue or damp cloth, then finish with a soft dry cloth.
– This device is an all-in-one electronic massager with a built-in battery. Do not wash with water, as it may cause product malfunction.
Q. Can I take it on a flight when traveling?
Devices with batteries under 160Wh are generally allowed on flights, both as carry-on and checked baggage. However, regulations may vary by airline and route, so it is
Q. I hear a hissing sound like air escaping.
Yes, that is normal.
This product uses air pressure to inflate and deflate internal airbags for massage. The sound of air inflow and outflow may occur during use and is part of normal operation.
Q. Are there any precautions of heat function?
Since skin sensitivity and perceived heat vary by person, we recommend using the product over clothing.
We are not liable for skin irritation or low-temperature burns, and such cases are not eligible for exchange or refund.
Always read the user manual before use.
Q. What if the air pressure or temperature feels different on each leg?
Due to the nature of the product’s design and manufacturing process, slight differences in air pressure and temperature between sides may occur. Also, the level of contact with your skin can significantly affect how the massage feels.
Adjust the Velcro straps as needed for a more balanced experience.